Malforce Sdn Bhd.

Introduction

MALFORCE SDN. BHD., specializes in providing private professional security services for residential areas, commercial and industrial sites. Our knowledge and experience allows us to design a custom security program to address your specific security needs.

It is MALFORCE’s mission to provide dedicated, trained and professional security personnel, thus ensuring the security and safety of all property, employees and other persons on the client’s premises. We are committed to excellence and utilizing the most sophisticated equipment and techniques in the security industry. We are confident that by using our services, all of your security needs will be achieved with the highest level of quality.



Company Information

We Never Compromise

We specialize in supervision through a qualified staff that will check your property a minimum of three times during each twelve hour shift. MALFORCE supervisors make every effort to ensure that each and every guard we employ is punctual, attentive to details and well groomed during his shift. At the end of each shift, a highly detailed Daily Activity Report (DAR) is filled by the Security Officer on duty at your location. In this pretext MALFORCE has emphasized in giving its services in a professional manner without compromising the security needs of your organization and without hurting your budget. In MALFORCE, we provide a system customized to meet your individual needs, where the security set-up differs from one organization to another where these set-ups are solely focused on you and your security. Apart from that, we make a detailed on-site evaluation and survey before we propose any security systems.

Our Mission

MALFORCE believes in being pro-active, responsive and customer centered. We focus on addressing the challenges of clients who understand their needs and value the combination of our expertise, service and responsiveness. We believe that instead of trying to saturate a client with large numbers of inexperienced, low paid security guards and rows of poorly monitored cameras, MALFORCE actively engages with the task at hand and develops an effective set of operational methods for preventing security breaches. While no security apparatus is fail-proof, our philosophy is that a single trained security guard backed by an effective, computerized database and state of the art security technology, is far more effective than five poorly trained security guards who have a limited understanding of the “big picture”.  We believe that real security challenges require real security solutions by competent professionals. Anything else represents failure to acknowledge the obvious and worst, failure to address reasonably foreseeable liabilities. We provide thinking agents and on site directors and help our clients meet their obligation to provide a safe environment. We believe that good security is an attainable goal that is achieved through an unyielding executive commitment to methodical training, preparation and resources.

Quality Management

MALFORCE places major emphasis on managing the quality of its operations and especially its guards and officers. Our quality management process begins when prospective guards and officers are interviewed, screened and assessed for their detailed orientation, interest in our industry as a career and commitment to personal success. It continues throughout the entire training process where instructors file several reports assessing each trainee’s progress.  Once training has been completed, each candidate is assigned to the type of post that his training instructor’s reports indicate he is best suited for.

MALFORCE’s quality management also extends to the care and maintenance of our patrol vehicles, office equipment and other real property.  Vehicles, two-way radios and electronic monitoring systems are meticulously maintained and frequently tested by relevant experts.  

Security Services

ALARM SERVICES DIVISION


Whether you are a residential customer with a home to protect or a business customer with different requirements, MALFORCE can specify and install the security system that will protect your premises and suit your budget and personal circumstances.


In this division, we provide an array of services, which are listed below:

Consulting
Installation
Electronic Surveillance
Maintenance
Alarm Response
Fire Alarm
Heat Detectors
CCTV Monitoring System
Access Control System




GUARDING DIVISION


We provide qualified and experienced security guards who stand ready to meet the requirements of security assignments.

Supervision

MALFORCE believes strongly that adequate supervision of our employees is an essential activity.

We recognize that just doing well in a classroom training environment does not guarantee the same level of on-the-job performance.

For this reason, we insist on maintaining close supervision of officers until we feel fully confident of their abilities and commitments.

Since supervision is actually one part of quality management, we extend it to all corners of our business including office personnel, mechanics maintaining patrol vehicles, those assigned to monitor close-circuit TV monitoring and alarm systems and others. We even go as far as to supervise the preparation and filling of paperwork such as daily activity reports (DARs).

Perhaps most important, our supervisory staff is responsible for checking each client’s property a minimum of three (3) times on every twelve (12) hour shift, thus ensuring punctuality, appearance and overall performance of every security officer assigned to a post.

Even MALFORCE supervisors receive some level of supervision from company executives and local office managers. We don’t believe in leaving any stone unturned to assure that our customers get the very best in security guard services.









Security Patrols

MALFORCE’s patrol operations are known for their thoroughness, punctuality and exceptional attention to detail.  Guards assigned to patrol duty drive or walk from one location to another in order to conduct security checks in predetermined locations on their route.  They are constantly on the lookout for anything unusual that might indicate a break-in or theft as well as suspicious individuals who may be planning or about to execute criminal activity.


Patrol officers do not have the same powers of arrest as police officers but they can and do make “citizens arrests” and detain suspects until law enforcement officers arrive on the scene.


The specific job responsibilities of patrol officers depends on the post they are assigned to.


Recruitment & Selection Of Personnel.

MALFORCE’s recruitment and personnel selection is an ongoing process both to fill new positions arising from our company’s growth and to fill positions where employees have retired, become ill or moved on to other jobs.


Interviews are the first steps in selecting individuals and to determine an applicant’s suitability for a security guard job.  Written tests are employed to assess the applicant’s honestly, intelligence and personality traits.  The way an applicant presents himself from an overall appearance point of view also provides us with important information.  


MALFORCE rigorously checks each applicant’s background to determine any red flags that would disqualify him.  Obviously, a guard assigned to any client is expected to be squeaky clean with respect to prior criminal acts, as honesty and truthfulness must be our highest priority in the selection process.  Other characteristics are also considered.  For example, guards assigned to public places and large retail establishments must be good communicators.  Those on patrol using company vehicles must have a clean driving record.


Selections and assignment to training classes only takes place when an applicant has passed this process successfully.


Uniforms And Equipment

Each of the Security Officers and Security Guards assigned to your facility will be issued a complete wardrobe of the applicable uniform and proper instructions on the maintenance.  Inspections will be made by our Field Supervising Officers on a regular basis to ensure professional appearance; over and above our Director of Operations will make his inspections to ensure that our Field Supervising Officers are doing their very best.

Dog Handling Services

MALFORCE’s Security Dog Handling Services specializes in providing professional security dog services to clients from a wide range of public and private sectors.


We are an elite effective company providing excellent service to our clients. We pride ourselves on employing the best canine teams. An experienced canine patrol unit can be equally effective as up to five static guards.


Our specialist canine teams are an asset to any force concerned with security and our presence can greatly increase the effectiveness of any team.


MALFORCE plans to continue expanding in the field of providing quality dog handling services and elite officers.

Company Information.